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Scope And Application
Cooper Markets will always act as the principal when executing transactions for our clients. This policy will apply whenever Cooper Markets execute transactions on behalf of both our professional and retail clients.
Cooper Markets will take all reasonable steps to obtain the best possible outcome for clients in accordance to the policy considering external factors such as the size of the order and the liquidity of the underlying market, which sometimes are beyond Cooper Markets’ control. Nonetheless, Cooper Markets is committed to fully prioritize the interest of our clients and ensure the best result possible.
However, Cooper Markets does not guarantee all execution of the quoted price will be more favourable than one which might have been available from alternate sources.
Best Execution Criteria And Relevant Elements
MetaTrader System Maintenance Performed
General maintenance is performed on the MetaTrader servers from Friday 23:55:00 to Monday 00:00:00. No access will be available to both the live and demo accounts within the timeframe stated.
Cooper Markets receives price feeds from some of the world’s leading liquidity providers to ensure our clients receive the best possible price quotes. Trade orders accepted by Cooper Markets will be executed at the price requested by the client and at no other price. However, this is subject to the basis that there is no “slippage” and that the quoted price is still valid upon execution.
Opening a position in certain types of financial instruments provided by Cooper Markets may incur a commission and/or other fees if applicable. These charges are disclosed and can be found in the Terms of Business.
All orders submitted by the clients to Cooper Markets are subject to the relative size of the order. The minimum size of an order is 1000 units of the base currency. Although there is no limit to the maximum size of an order which can be submitted by the client, Cooper Markets reserves the right to decline an order at the requested price, at that particular point of time if the requested size is larger than that which Cooper Markets is able to process and execute in the underlying market. This is subject to the discretion of Cooper Markets to consider whether to offer greater liquidity to the client.
Style of Execution
Cooper Markets will act as the principal for all orders submitted by the client. Cooper Markets is committed to offer our client the best possible execution speed and strives to improve our service by transcending the boundaries with the advances of information and communication technology. Under all normal circumstance, orders will be filled at the requested price within seconds. If the price requested is not available in the market, the order will not be filled. However, the speed of the execution is subject to the speed of the client’s internet service provider. The utilisation of any form of unstable or slow internet connection at the client’s end may result in interrupted and/or delayed connectivity with our platform which will result in a re-quoting process.
In certain extenuating and exceptional circumstances which include but not limited to poor connection speed, abnormal market volatility, intentional manipulation of the quoted price or other related data, the client’s order may be declined by Cooper Markets especially if the price requested by the client is not representative of the market price received by Cooper Markets. Internet connectivity delays and price feed errors often create a situation where the price displayed on the Trading Platform does not accurately reflect the market rates. The concept of latency arbitrage, or to circumscribe the issue of connectivity delay does exist in an OTC market where the client is buying or selling directly from the principal. Cooper Markets does not permit the practice of latency arbitrage on our trading platform. Cooper Markets reserves all rights and discretion to revoke transactions that rely on loopholes or opportunities due to price latency arbitrage, without prior notice. Please refer to the “Allowed Trading Methods” section for more information.
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